In today’s world matchmaking has become much more prominent as you are not required to search for matches here and there. Different online dating sites are available which makes the work easier.
eharmony is one such dating site founded in Los Angeles, California. It is considered the first algorithm-based website. You can find members that depend on science and thorough questionnaires expected while signing up.
If you check the report of eHarmony there are 10M users and 750,000 are paid subscribers. It’s growing so fast that statistics show that every 14 minutes, somebody discovers love on this site.
Using the eHarmony app for a few times you want to cancel your account subscription because you are not satisfied and searching for ways to get your refund. This page is the right place that will guide you with the refund policy after cancellation, how to cancel the subscription and get a 3-day refund, and so on.
What is the eHarmony Refund Policy?
eHarmony provides free services for its users who want to date online. But at a point, you are not able to access all features unless you pay a subscription. So some users purchase the subscription so that they can enjoy the different services that a non-subscriber cannot.
The plans range from one to twelve months and you can choose the subscription as per your need and also the pocket.
If eHarmony failed to search for a match for you, proceed to ask for a refund.
According to the policy, you can cancel the subscription but no refund is provided. If you use the credit card to pay for the subscription then all the fees need to be paid before you terminate the account.
There are certain states where no refund policy is allowed exceptionally:-
- New York
- North Carolina
- Rhode Island
The inhabitants of these regions get the benefit of canceling the Membership without paying any extra charges. They were given 3-day time from signing the pact with the organization. Holidays and Sundays are excluded in this time period.
eharmony is also stingy in case of returning refunds if any death occurs, the rep or you are authorized to a prorated refund but you cannot use those refunds.
What are the Methods to get the eHarmony Refunds?
Will I get a refund from eHarmony? This type of question comes to your mind when you want your money back. But it’s not as easy as it seems because the policy states that a refund is not possible.
Non- refundable cancellation and auto-renewals can be avoided and handled in the account settings, making refund requests might take much time.
There are possibly two ways or methods to make a refund request on eHarmony.
- Requesting through Email.
- Via Letter.
Let’s have a look at the procedure so that you can easily ask for a refund.
Can I cancel my eharmony subscription and ask for a refund through email?
Yes, you can cancel the account and ask for a refund through email.
Following are the steps to be followed for canceling the subscription:-
The time period is three days from the time the service started.
- Compose an email noting that you want to cancel the pact with eHarmony.
- Provide the account details such as email linked with the account subscription.
- After clearly stating the reason now send the email to the address – firstname.lastname@example.org
The email should be sent within 3 working days.
eHarmony cancel the subscription and ask for a refund in the UK through a letter
You can write a letter to eHarmony and contact customer service. There is not any phone number included to contact the support team.
- Write in the letter that you no longer want to continue with the eHarmony services and want to cancel it.
- Provide the time, date, email id, signature linked to the Account.
- After completing mail it to
eHarmony, Inc., Attn: Cancellations, P.O. Box 241810, Los Angeles, CA 90024 USA
How much does it take to get a refund after cancellation?
If eHarmony is canceled and you are eligible for the refund then it might take 10 working days to process your request and provide you with the refunds.
Issues you might face while requesting refunds:-
- The regions mentioned above can get their refunds. If you are not a resident of those states then refunds are not possible.
- iOS apps users are also not able to receive their refunds after cancelling the account. Because the Apple brand is a third party app according to eHarmony policy.
Though there is a strict rule of no refund, there are regions where refunds are possible.