Indiegogo is America,’s first online crowdfunding platform. It authorizes users to boost or deliver funds for several innovations and programs. In some cases, contributors get an interesting item for their cash, but this is not the same for many others as they will not generally always get what they need. While backing a project if you lost the useless money, now you perhaps want a refund.
Indiegogo Refund Policy
The process of getting the refund successfully with a pact on Indiegogo counts on the type of project you agreed to support. The policy is similar for all the projects hardly if the refund is filed within 10 days of the payment.
There are limited exceptions where the refund is not possible:
- If the campaign is terminated.
- The perk is “locked” or shipped already.
- The money was already delivered to the owner of the campaign.
If it exceeds 10 days, you still can receive a refund, but usually depend on the sort of goal for funding.
Fixed Funding Projects
If the funding goals are reached then the projects will take the money. But the backer will get their money automatically to the original payment mode if they fail to do it. It might take five working days before the amount shows up in the bank account.
Flexible Funding Project
Here the cash will reach the owner of the campaign through the funding goal has not been achieved. This directly indicates that Indiegogo cannot refund the contract if the campaign is terminated, or exceeds 10 days after the payment is being made. You can just do one thing that is requesting the owner of the campaign for a refund.
How to get a refund on Indiegogo?
There is a different inclusive method to request a refund except if you’re demanding it in 10 days of pledging.
Assuming this is the case, this is what you need to do:-
- In the first case, verify your email and if you have verified beforehand then almost proceed to skip the step.
- Now, go to the Indiegogo account and enter the details required for Logging in.
- Search the confirmation email you obtained at the moment you conveyed a contribution to the project.
- Tap on the link of View contribution details available below email.
- A Refund Contribution tab for Indiegogo will pop up if the pledge is competent for a refund. Tap on the tab to move to the next step.
- Next, confirm the refund application.
You will get a refund successful message as a notification. If you have not found the email then do not take the stress. Just sign in to the account and search the My Contributions tab in the menu in the upper right corner. You will be taken to a similar page as confirmation email would have taken when you tap on it.
Indiegogo Refund Flexible Funding Project
Flexible funding is adapted by most projects, that enables the owner of the campaign to preserve the money paying little heed to the status of the goal.
If this sort of funding project does not work as per your expectations, Indiegogo can accomplish nothing for you. You need to contact the proprietor and pleading them for a refund. If the owner has not provided what they guaranteed, they are possibly a scammer and your expectation of getting the money will all in vain.
How long does it take to receive a refund on Indiegogo?
Usually, refunds from Indiegogo do not take much time. In five days the amount will show up on your bank account if you are eligible for the refund. You can also log in to the Indiegogo account and reach customer care if you did not receive the refund after five working days.