Reading the headline you can surely understand what we are going to discuss on this topic. The famous brand Nike is common to all and many might love the product as it deals with footwear, clothing, accessories, equipment of sports, etc. The fashion it creates is incredible and the earnings are more than 37 billion dollars.
Many customers may have a better experience with the Nike products whereas some might not be luckier in this case. They can have bitter experiences like the size is not available or the product quality is not up to the mark. These issues might occur in the region you are living.
If you are one of those who are not satisfied with the product or canceled the prepaid order or canceled the order paid by credit card etc then you will be happy to know Nike provides a user-friendly return and also refunds policies.
Nike Refund Policy
Nike and Converse items, the refund is possible if the item is returned in 30 days from the date of purchase. Items that have not been worn or unwashed can return after 30 days.
For items like AppleCare+ and Apple Watch Nike needs to return within 14 days if you want a refund.
Below are the items that you cannot return:-
- Gift cards cannot be returned.
- Items purchased from Nike Clearance Store.
- Items marked as non-returnable.
You bought a Nike product and kept it for over 30 days but less than 2 years and there is a flaw during the period, there is a possibility that you can return the product and ask for a refund.
If you bought the product from one of the stores Nike you can return it to that store. Remember to take the receipt with you. If you are already a member then a receipt is not compulsory as your email address does the work.
In case you bought Nike products through an authorized store. The product needs to be returned to the store where you purchased it and then make a refund request.
Products bought from the site @nike.com need to mail items back to the store. As a note, remember that converse stores will approve only the Converse products.
Refunds will be credited to the original mode of payment except the payment is paid with PayPal. In this type of case, a gift card will be given to you as a refund if the product is brought to the Nike store.
If you decide to exchange the item then proceed to the store or just contact the customer team over the phone. The details to contact customer service are available on the contact page.
Would you like to return the gift bought from the site Nike? The product, if taken to the store, the in-store credit will be given to you for the next purchase or exchange the gift with a different item. You can also contact customer service and issue a gift voucher from Nike.
What are the methods to request a refund on Nike?
Once you cancel your order you can ask for a refund but before that check the refund policy.
There are two ways to make a request for refunds on Nike:-
- Nike refund request online.
- Ask for a Nike refund in person.
1. How to make a request for a Nike refund Online?
Below are the steps of instructions to ask for a refund on Nike and receive a shipping label to return the item through the site of Nike.
There are two types of individuals: Nike Members and Guests.
Some might only sign in as guests and others become active members. Both individuals have different steps to approach customer service to seek a refund.
- First and foremost, you need to visit the site and type the username and password, and then hit the Sign-in button.
- Next, click the Orders page.
- Now, choose the items that you want to return.
- Tap on the View or Manage tab.
- Select Return Items or Start Return.
- Type the reason for returning the item.
- Tap the Submit Return option.
- Next, go to the email and print the prepaid shipping label Nike mailed to you.
- Now go to the closest UPS and send the item.
- In the first case, access the order.
- Then choose the product you want to return.
- Tap on Return Items.
- After that tap the Submit Return button.
- Similarly, go to the email and print the shipping label Nike sent to you.
- Lastly, send the packet using the preferred carrier. Shipping fees will be paid by you.
2. How to ask for a refund on Nike in Person?
Return the products to any store of Nike store, regardless you got them online or in the store. Bring the receipt or give the email address if the product is bought from the store. But for the online orders item just provide the order number. The closest Nike Store can be located on the site.
After requesting for a refund you need to wait and sometimes feel tired and browsing on the website where’s my refund.
Once you make a request it does not mean that you will get the refund in 2 minutes. There are some issues which you can confront.
Some items from Nike may possess different warranty and return policies. You need to read the tag, warranty card, or label to be notified about the refund and return details.
How long does it take Nike to refund?
Once Nike receives the item you will get the refund in two working days. Notification will be delivered through email and the bank might take ten days to process and show the amount on your account.
If the payment method you chose was a Gift Card or Voucher then the refund will be issued in 24 hours after returning the item.
How to check the status of Nike in the UK?
For Guests users:- You need to use the email id and order number.
Both users can visit the Nike website to check the status.