paypal shipping refund

How to get a shipping refund from Paypal?

PayPal is an online app that is useful for individuals for making transactions. The service provided by the app is faster and safer. With the help of PayPal, you can send and receive money and basically use it for business transactions. Founded in 1998, and the headquarters are in San Jose, California, U.S.

This app additionally functions as a payments processor for business through online and the sites for online auction, such as similar to its previous proprietor organization eBay.

As per the Statistics, PayPal has around 325 million active users. To place this figure in context, overall 87.5% of online purchasers utilize the services of the app.

In case you are often utilizing the PayPal service to receive or send money, you need to have knowledge of the refund policy of the PayPal chargebacks. In order to get the money back, you need to go through this article.

This blog includes PayPal return shipping refund, does PayPal void shipping label refund, PayPal refund policy, and so on.

What is the Refund Policy of PayPal Return Shipping? 

The terms and policies of PayPal are strict and if you do not have a piece of valid evidence then you are not liable for the refund. You need to accept the few norms in order to get your money back.

You need to activate the option ‘Return Shipping’ for the refund from PayPal if you prefer to compensate for any costs for return shipping. 

You are required to sign up for the service which does not cost any fee. Remember that it isn’t retroactive, which indicates that you can just ask for stuff that you purchased and if the service is active you can return it. In other words, it is impossible for you to choose the option Return Shipping and afterward make a request for the product that you bought before you join the service.

There are few points to keep in mind:-

  • The PayPal account is active and unlimited.
  • You have registered the PayPal account in the United States.
  • The items referred with the funds being paid by you in the PayPal account.
  • RefA refund possible for the individuals if they are eligible as per Seller’s policy of return.  

You have 150 days in your hand from the time you purchase the item or 30 days after the product returned by you, to make a request for a shipping refund.

If you have any doubts you can mail to PayPal customer service at

How to get a refund on the PayPal shipping label?

There are not many ways to request a shipping refund from PayPal.
You can make a request to refund the shipping from PayPal through the Website.

Here are the following steps to be performed to ask for a refund:

  1. Register into the PayPal Account

    In the first case, you need to log in to the PayPal account.

  2. Click the Activity button

    Then, you will get to see a blue tag, just click the Activity button.

  3. Search for the details on the transaction

    Next, you are expected to discover the transaction that you requested a refund for shipping.

  4. Tap on the Details

    Now, hit the View Details tab.

  5. Choose the request for refund on Return Shipping

    Then, go to the Transaction Details option and pick the option ‘ Request a Return Shipping Refund’.

  6. Procure relevant information of the return

    After that, give the proof of evidence that the item is returned.

  7. Submit

    Lastly, now you can submit the refund request.

Once the process is completed wait for the confirmation email from PayPal. It might take 4 to 5 working days to process the request and also if any information you left behind need to provide when you are asked for it. You can get two weeks if you forget to submit any important document.

What is the number of requests you can make on PayPal Shipping Refunds?

According to the refund policy on return shipping, you can ask for 12 refunds in a year.

In a single transaction, only one refund is permitted, so in case that you choose to return a few things without a moment’s delay, PayPal will state this as a sole return. return. You need to pay $30 for the shipping refund per transaction.

What are the reasons when PayPal declines your request for Return Shipping Refunds?

You can come across various reasons that the company declines your refund request.

We have listed for you a few of the points:-

  • If the payment made is not from the PayPal account.
  • Partial payment by PayPal is not eligible for refunds.
  • When the seller covers the shipping costs during the transactions.
  • If you purchase goods like services or intangible.
  • The item returned is already damaged. 

How to track the Return Shipping Refund Status from PayPal?

If you are eligible for the refund then you will get an email from the PayPal account notifying you about the status of your refund. After receiving the message you will get the money back to your account. This whole process will take 10 working days to complete.

Here are the steps to be followed for checking the status:-

i) Log in to the PayPal account:

Firstly, go to the PayPal account and log in.

ii) Click the Activity button:

Next step hit on the Activity button.

iii)  Choose the transaction details:

Pick the details of the transaction that you returned.

iv) Click the View option:

Lastly, tap the link ‘View All Return Shipping Refund Request’. You can now see the status.

PayPal Void Shipping Label Refund

If you create a shipping label but now you don’t want to use it, you can proceed to void it. You got 24 to 48 hours after creating it to void the label.

  • Go to the Summary or Activity page, then search the transaction for which the label is being created.
  • Now scroll till you find the Void Label, once you find the option then click on it. 
  • Lastly, hit on the Void Shipment.

Hence, this article will help you to get the refunds for the PayPal return shipping.

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