Before going to the topic let’s understand “what the Rockstar game is”. Rockstar Games is quite possibly the most well-known computer game distributor in the U.S. generally in light of its broadly well-known game series Grand Theft Auto yet besides games like Max Payne, Red Dead Redemption, and so on.
This article includes topics like the refund policy of the rockstar games launcher, how to redeem games on rockstar, etc.
Each game distributor has its policy and users need to follow the terms and conditions which is very much important when you want to request a refund.
The refund policy of Rockstar Games
Let’s proceed further and check what are the policies to deal with while requesting a refund. Also, look up what situation to come across that you want refunds from.
- It doesn’t make any difference whether you bought an item from the Rockstar Games Launcher or Rockstar Warehouse, the Rockstar discount strategy covers the two stages.
- Rockstar Games will offer a refund if the recess across the entirety of your records is up to two hours, along with the reward or free games contained in the purchase.
- If the bundle or digital game includes few things the refund will not be processed.
- Virtual and physical goods
- Virtual currency
- In-game purchases
- You can demand a refund in 14 days after canceling the order if you pre-requested the game. With regards to purchasing the manual products, you need to return and then demand a refund. The return period should be about fourteen days after Rockstar accepting the item.
- A refund will be issued to the credit card if you used the card for making payments. When you want to contact Rockstar Games for a refund then you need to submit the bank account details if you used another payment mode.
- When ordering the product if you get free shipping then pay an amount while returning it. If you want your cash to be saved then try reaching the Rockstar Games Store nearest your location.
- You need to make sure while returning the product that it should be in good condition with tags attached, not been used or hurt or if by chance tap the download link of the game you purchase. If all these things happen then you cannot demand a refund as you will not be eligible for it.
- You can refund a redeemed game on Rockstar but this is not possible with the games redeemed on Steam. So, be careful while requesting a refund.
How to request for Refund of Rockstar Games?
Of all the great stuff accessible on Rockstar, you may have bought some unacceptable item or one that you didn’t especially appreciate, and you may wish to get the cashback.
There are different ways to request or demand refunds. Let’s have a look at the methods available.
A) How to receive Refunds from Rockstar Games through the Website?
If you did not find the product useful you have the right to cancel and return it. Once you cancel you can request a refund from your PC.
Here are the steps to be followed:-
- Go to the website
First, you need to go to the Rockstar Games website and then tap the login tab.
- Login with your credentials
Now, input the username and password for the account of Social Club. Hit the Login button.
- Tap on Orders
After that hit on the Orders option available on the top right side of your screen.
- Search the order
In the order section, you will find the order you cancelled.
- Make a request to get a Refund
Proceed to click the tab Request a Refund.
- Submit the request
Once you complete the process of making the request for the refund. You can hit on the Submit button.
B) How can I receive a Refund from Rockstar using Email?
A Contact Form will be provided at your email address and you need to fill it to receive the refund.
Following things required to fill in:-
- Provide the order number that you wish to receive the refund.
- Now give the valid email address and after that verify it.
- Next, choose the subject from the list of options i.e. Return Order.
- Write the issue briefly so that the problem might be decoded.
- Within 24 hours the executive will respond through email.
If these strategies do not work for you then opt for the other method i.e. the App Method. You can install the DoNotPay app or browse the site from your PC.
C) Take Refund By Using DoNotPay
Here are the steps required for requesting a refund using the DoNotPay App:-
- From the browser, go to the site of DoNotPay and tap the login button.
- Now, in the Protection Product category choose the Chargeback Instantly tab.
- Choose the mode you used to purchase the item.
- Furnish your Bank details to DoNotPay.
- Next, fill in the merchant name as Rockstar Games
- Now, proceed to go through the verification process.
- You can also send a letter requesting your bank for a refund and the payment mode. The app on behalf of you will provide evidence that it contacted the trader.
When you contact the organization mentioning the refund as clarified above, and they get your returned item, your refund will show up in your record within five to seven business days.
On the off chance that you utilized an instalment technique other than a credit card, furnish Rockstar with your bank data so it can credit your record accurately.
Since Rockstar Games is a huge organization that gets many refund demands each day, you probably won’t get an answer.
In the event that you don’t see cash in your record following seven to ten days, the solitary choice you have is to contact the bank or the one who issued the credit card. They will mention to you what’s obstructing the exchange.
In case that you are having different issues that are not referenced here, sign in to the Rockstar Games site and search for the General Support option or contact the organization through the Customer Service.
Hence this blog will help you in receiving the refund you requested.