Top Hat is a platform where various professors utilize inside and outside of the classroom to draw in with the students adequately. It offers a lecture tool that tracks attendance, asks inquiries, highlights intuitive slides, and oversees discussions of the classroom. If you are not satisfied with the service, you ought to have the choice to get the money back.
How To get a refund on Top Hat?
You can ask for a refund on Top Hat manually i.e. website. This is the only option to request cashback. Here are the steps below to be followed:-
- Always make sure to use Google Chrome or Firefox browser and search the Top Hat website. Click on it.
- Next, log in to the account.
- Tap on Your Name on the page and select Account Settings from the list.
- Tap the Subscription Management placed on the pages on the left side.
- Click on Request Refund available below Recent Transactions.
- Select the products of Top Hat products that you want a refund for.
- Choose a reason for the refund request.
- Furnish necessary details about the request so that you can get the money quickly.
- Choose the Submit tab.
After submitting the request for a refund a message will be delivered confirming the submission of the refund request. The case number will also be texted linked with the request. If you want to contact or reach the customer service through phone or email, you need to give the case number.
How much time does it take to receive a refund on Top Hat?
It’s not that today you asked for a refund and in a few seconds you get the money back. You have to wait and waiting is quite boring so better to know how much time it takes to get your refund back. As per the policy stated by Top Hat, the refunds are typically prepared in three to five working days. It might take 10–15 working days for the cash to show up in the account. If you decide to make a request passing 14 days after purchase should contact the Support Team for assistance.
How can I check the Refund Status?
You should know how to check the status so that you can track the refund. You just need to reach the Support Team over the phone or email and provide the case number.
What is the Refund Policy of Top Hat?
You need to follow the Refund Policy of Top Hat so that you can ask for a refund either fee for a textbook or for the subscription service. If you carefully go through the policies you can know that you are eligible for it or not.
Here are a few of the information you will find on the website:-
- Top Hat monocle refunds for a time of about fourteen days following the first purchase. After consenting to a refund, those students who received the refund for the items of Top Hat will be promptly ended and all documents along with grades related to these items will be permanently erased.
- Top Hat provides refunds for the textbook dropped course after making a request for it. Students will get refunds if they are eligible as per the policy of Top Hat.
- If any students bought the access key(s) of Top Hat from the bookstore campus then you need to reach or contact the bookstore for any refunds. But students purchased from the website of Top Hat can directly request for a refund.
- Your Top Hat account will not be removed permanently after receiving the refund. But the subscription will be ended or you cannot access the textbook from Top Hat. If you want to use the services then you can go to your account and log in with the credentials.