Roblox is a gaming platform where you can design your own and play a wide variation of games made by different users worldwide. With the help of real money, you can purchase Robux currency or acquire it while playing the game.
There might be different reasons that you want a refund from Roblox. But the question is can I get a refund on Robux purchases.
According to the Refund Policy on Roblox, no refunds are allowed. With regards to Robux, they offer no special cases. It is ideal to be careful about the amount that you want to spend on Robux before finalizing the purchase.
You need to trade limited edition products with different users if you have acquired both the membership and accessed the trading in the Account Settings.
Here are the steps in order to trade items with different players:
- Go to the player’s profile with whom you want to trade.
- Next tap on the three dots in the up right corner.
- Choose the Trade Items.
- After that select the items from where you want to trade away.
- Next, choose the items you want to trade for.
- Now hit on the Make Offer.
- Click the confirm button by submitting the offer
You have no other ways to transfer the Robux. You can just add a few Robux to the offer when you select the things you wish to trade. However, after the offer is accepted you will charge a 30% fee.
Refund Policy on Roblox
Here the terms of use state that the purchases and services offered are conclusive. No refunds and exchanges are offered on Robux during this hour.
Though the policy is strict Roblox has considered some of the cases for providing refunds. But you need to be careful you are required to make a request for a refund within 45 days from the date of purchase. If you surpass the duration then you will not get any refunds.
It’s obvious you have an accidental purchase but Roblux instructs you to use the pop-up screen that inquires you to verify the purchase. In order to avoid accidental purchases, Roblox has brought up steps and does not ensure that refund will be allotted if you make such a mistake.
Facing any issue related to purchased items, you can directly contact Roblox’s Customer team.
You need to prepare if you wish to reach them:
- Username.
- The item name.
- Link to the item.
- A factual description of the problem.
We would like to inform you that they promote a feature Try It On Feature which facilitates you to use the item before purchasing it.
Use the Try It On Feature
You can access the feature in items on Roblox, but some might not have such an option.
Those users who can utilize the caption need to go through:
- Tap on Catalog option.
- Select the item you want to try out.
- Now tap on Try On option.
- Next view it in 2D or 3D mode.
Game Passes refund on Roblox
Roblox is ready to refund you if the game passes do not function. Make sure to contact me within 3 working days. Write an email to info@roblox.com or contact through online.
You need to wait for a response for say 24 hours. If the game pass does not fulfill your objectives then request a refund by reaching out to the creator of that specific game pass.
How to refund Roblox for money?
You need to make a request for a refund by contacting me online or through Email.
Requesting for a refund on Roblox Refund Online
If you purchase the item from the developers then you can make a refund request online. But one thing to keep in mind is that no guarantees that a refund will be allotted to you.
Following steps you need to follow:
- First, visit the site and enter into the account by filling in the login credentials.
- Next step, open the item’s details for which you want the refund.
- Now, copy the item name.
- Search for the developer’s account.
- After that message them with Refund along with the item name.
In case, you want a refund for Robux then you will not get any as it is a currency that cannot be converted to real currency.
How can I get a Roblux refund through Email?
Unless in any exceptional case, you won’t get refunds as per the refund policy. You can compose an email but have no surety of receiving refunds through it.
- Firstly gather information about the item that you want a refund.
- Remember to include on the important information in the Email body.
- Check if any information you left out.
- Now, send it to info@roblox.com.
Cancelling Roblox Recurring Membership
Following steps to be followed for canceling the Roblox subscription:
- Firstly, tap the Log in tab.
- Next, tap the Gear tab.
- Tap on the Settings option.
- Choose Billing.
- Hit on the Cancel button.
How much time does it take to refund?
There is no exact time to consider how much time is required for the refund process as it is performed at their own caution. The policy of not offering refunds provides them the power to take as much time as is needed.
Issues faced With Roblox Refunds
Issues normally emerge because of the organization’s obviously expressed no refund policy. A user of Reddit couldn’t complete the refund on Roblox despite the reason was fully valid.
Some other might have issues with uncertain exchanges on Roblox. One user has paid up to $400.
Kids are mostly influenced by this kind of gaming and so parents have issues with the purchases made by their kids. Parents want to have the amount refunded. In this case, kids accounts are terminated permanently and request made by their parents is declined.
Check the Roblox Refund Status
You can check the refund status through email. If you have any question and does not require further inquiry then Robloxcustomer team will answer back within 24 hours or it may take 7 days to answer your query.