How To Get a Refund from Apple App Store/iTunes

Trying hard to know how to get a refund from Apple iTunes but am frustrated with different strategies and policies that lead to no use.

So we will be helping you to deal with the refunds on iTunes in order to get the money back. Continue to read this blog till the end.

What is iTunes?

iTunes is a digital media player and organizer for Apple mobile devices that allows you to buy, play, download, and organize digital multimedia.

Apple Music subscribers in 2019 were predicted to reach 68 million, according to Statista. Apple Music is the world’s second-largest music streaming service, after Spotify.

What is the refund policy on iTunes?

When we talk about refunds, the most important thing to note is to understand the refund policy.

According to the Apple Media Services Terms and Conditions, if technical difficulties deter or the content delivery delay, you can either replace it or receive a refund of the purchase price. Apple may decline a refund request from time to time if they believe you have committed conspiracy, exploited the refund policy, or engaged in other deceptive behavior that entitles the firm to a counterclaim.

Can I get a refund from Apple for an iTunes app purchase

If you have figured out how to get an iTunes refund, you have probably observed that it’s not always possible.

You cannot seek a refund while a charge is pending. You can try requesting a refund once it’s been processed.

You might not be able to get a refund if you have an outstanding order before you settle your obligations.

Why is Apple refusing to approve my refund request on iTunes in-game purchase?

It’s unclear when you are eligible for a refund on digital downloads purchased on the iTunes and App Store because Apple hasn’t spelled out clear rules.

Apple does, however, give iTunes refunds on occasion, but if it notices a pattern with specific individuals, it may begin to decline its claims.

How do I get a refund on iTunes Store for the subscription purchased

As there are not many ways to report the problem on iTunes or the App Store, you can just access the account using your iPhone or iPad’s web browser and request a refund, or you can report a problem through email.

The main method to seek a refund on iTunes is by visiting the website only.

Getting a Refund Request on Apple iTunes through a web browser

If you need to seek a refund through the web browser, follow the steps mentioned below:

First and foremost, in order to report an issue with Apple, go to the “Report a Problem” page.
Then, use your username and password to log in.
After that, pick from TV shows, movies, music, books, applications, or all of them.
Next, go for it. Report a Problem next to the item for which you wish a refund, then tap on Choose Problem and pick the appropriate from the drop-down option.
Now tap on the Submit button and complete the request.

Once done, Apple will contact you after some days.

How to request a refund via email receipt on iTunes

Prepare to go through steps if you assume to request a refund from the email receipt.

Here are the steps as follows:

Tap on the Mail program to start.
Look for your Apple sales receipt.
To get a refund, go to the receipt for the item you wish to get a refund for.
Next, you will be redirected to Apple’s problem reporting website if you tap on Report a Problem.
Then, provide the Apple ID and password when prompted.
After that tap on Choose Problem and select from the drop-down menu.
Now Submit the form.

Note that unless you personally examine each receipt, if you do not recognize the exact date of purchase, you won’t be able to distinguish the correct one.

Request for a refund via iTunes Desktop

If you decide to cancel iTunes, you can get a refund by following the steps discussed below.

Open iTunes on your Mac or PC.
Then, tap on the Account from the menu bar.
To view your account, click here.
Enter your user name and password.
Tap on the option See All under Purchase History.
Choose a date range from the list unless you see the item for which you want a refund.
Tap on More which is next to the purchase for which you desire a refund.
Report the Problem in the next step.
What can we help you with? Pick Request a Refund from the drop-down option.
Select a reason from the mentioned list.
Tap on the Next button.
Next to the product, you’re returning, make a circle.
Now tap on the Submit button.

You can use an alternate option to contact customer service for a refund through a phone number.

Dial at -000800-040-1966 and rep are available from Monday to Sunday from 9:00 to 21:00.

How to get a refund on iTunes Gift Card

If you have a gift card and it’s just lying around. In that case, you need to check the card balance request for a refund. The balance on the card can be checked through iTunes, over the phone, and most probably through a website.

These cards are irredeemable as you cannot convert them into cash unless ordered by law. But 11 states can get cashback refunds for the gift cards.

Can you get a refund on iTunes music?

As per the policy, the games or songs purchased on the Apple Store can be refunded if requested within 90 but with a valid reason.

Let’s look at an example, you might be required to purchase a subscription for a live version and after that get the studio version. It is inevitably apparent to launch the wrong app, particularly on an iOS device.

How to check the refund status on iTunes

You need to wait 48 hours after submitting the refund request to obtain an update on the request. During the 48-hour interval, you may not be able to access the refund-pending products.

How much time does it take to get a refund from iTunes Store

If the refund request is authorized, the time it takes for the money to reach you depends on the payment method you used.

Refunds are usually made using the same payment mode that you used to purchase the products.

Here is the different payment method with the time window that appears on the bank statement:

It takes a while to pay with store credit. It can take up to 48 hours to see how much money is in your Apple ID balance.
Payment by mobile phone billing may take up to 60 days for the refund to appear on the account, depending on the provider.
Refunds for other payment methods can take up to 30 days to appear on your statement.