Swiss Air Refund

Claiming a refund seems quite easy if one is familiar with the terms and conditions of the airline related to its refund. This article contains the overall scenario of the refund and how one can claim it.

Here we are including other topics like: are Swiss Air flights refundable, swiss air non-refundable tickets, swiss air refund policy, refund from Swiss Air, swiss air refund delay, and so on.

What is the refund from Swiss Air?

The major air carrier in Switzerland is Swiss Air, scheduling flights in the continent of Europe. The airline Crossroad is situated in Zurich and the main focus is at Geneva Airport.

If you are experiencing a hectic issue and cannot come to any conclusion, this guide will help you to get your refunds or make your way to reach the door of the refund.

Refunds from Swiss Air for delayed and cancelled flights or making a request to get the refund within 24 hours of booking cancellation seems to be difficult if you are not aware of the refund policy. So, let’s look at the refund policy of Swiss Air.

What is the refund policy of Swiss Air? 

  • Refund policy for different types of flight booking is different from one another.
  • Cancelled flights are refunded in full.
  • While buying the ticket check for the terms and policies so that you do not face problems later.
  • If you book a ticket and request cancellation in 24 hours, no penalty will be charged and you will get a refund in full.
  • When you submit the form for the refund request, the flight cancels automatically and no rebooking can be done.
  • While booking tickets you will be notified about the conditions of the refund on the ticket purchased. 
  • Non-refundable tickets on Swiss Air refund only airport taxes.
  • Refunds once processed will reach through the original mode of payment.
  • The process takes 7 to 10 working days to appear in your account statements.

How to request refunds at Swiss Air

Cancelled flights can be requested for a refund from Swiss Air.  

i) Purchased tickets from a travel agency 

  • If you cancel the booking ticket, a refund request needs to be made through them.
  • Visit the website of the travel agency and go through the refund policy to check whether the ticket is eligible or not.
  • Make a refund request as per your requirement.

ii) Swiss Air Flight Tickets

  • Purchased tickets from Swiss Air, you need to go to the website.
  • Next, click the option “Refund Payment header”.
  • Select from the option listed:
    • Refund of Electronic Tickets
    • Refund of services
    • Refund of Flight Value Vouchers.
  • Now, fill out the form with the details. 
  • Next, tap on the Submit button.

You will receive a refund in 7 to 10 working days once processed. Also, you need to clearly state the issue while submitting the form and do not forget to mention the flight details.


Fetching a flight seems pricey and so if you cancel the ticket for some reason then a refund request is indeed an important option. Making an effort to get a refund from Swiss Air but not refunding is challenging. Filling up forms extensively and that too without any notion whether they will accept the request enormously or not.

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