Looking to watch the latest movie but you are not able to get the tickets. Alamo Drafthouse Cinema helps you to obtain your tickets and enjoy all types of food, snacks, and beer during the screening hours. If you are a true lover of cinema then you will earn this exciting service.
Sometimes the movie schedule might not go according to your plan and you need to cancel it. In that case, you can ask for a refund from Alamo Drafthouse.
Alamo Drafthouse Refund Policy
If you are the one who is not able to attend on the scheduled date then you should know the refund policy. This will help you to get your refunds and ensure that you are eligible for the refund or not.
- If you cancel the tickets one hour before then you can receive a refund online booking fee.
- Alamo college drop class refund will be given to you if you are qualified for it. If you are eligible for financial aid refund you need to select the mode in which you want to receive the refund. After 48 hours pass an email will be sent from Heartland ECSI to your Colleges and also your personal account. Then enter the ECSI key and select the mode how you want your payment to be received. College students with disabilities will be offered a discount of $1 as per the policy.
- As per the Alamo Car rental refund policy if you return early you need to pay an extra charge. You will have to pay the full amount agreed during the rental period but you won’t get the partial refund for the days unused.
How to get a refund from Alamo Drafthouse?
You can enjoy screenings at Alamo Drafthouse Austin and Brooklyn and If by chance you are not able to visit then opt to cancel and make a refund request. Most importantly you can request a refund.
- The Mobile App
- Visiting the spot in person.
Alamo drafthouse online ticket refund
If you are a member of Victory plans you can cancel the tickets online.
Here are the steps to be performed:-
- In the first step if you are new then install the Alamo Drafthouse app on the smartphone.
- Now open the app.
- Next, using the login credentials tap the login tab.
- Select the booking that you no longer want.
- Now, proceed with the instructions as shown on the display screen.
- You will receive an email after requesting a refund.
But there are two conditions under which you won’t receive a refund using the mobile app:
- A gift card was bought along with the ticket.
- The transaction comprised any product the business sells.
Are refunds from Alamo Drafthouse possible by visiting the shop?
You do not have a Cinema’s Victory program nor do you fall under any conditions above-mentioned, then only the way left for you is to go to the theatre and make a refund request.
The following steps are to be followed:-
- Head towards the Alamo Drafthouse box office.
- As you reach search for the staff who is in charge of cancellation and refunds.
- Notify the staff to cancel the ticket and ask for a refund.
- Provide the details of the transaction.
- You will get a confirmation email once approved.
What is the time period of the refund?
The time taken to receive the refund from Alamo Drafthouse is usually 3–5 business days. You need to wait in order to receive the amount on the credit card. The refunds will be returned back to the payment mode you choose during the transaction.
Hence, if you find any trouble during refunds from Alamo Colleges then try to contact the customer service for such queries.