Nowadays, people love to stream on Youtube TV as they can enjoy numerous movies, series, etc. There are different packages available for different channels but with reasonable rates.
Sometimes you may feel that the price is high and you cannot afford it. The last option is to cancel the subscription and request a refund. Do you know the procedure to request a refund? If not, this article will guide you, first with the policy of Youtube TV and then the methods to make a refund request.
What is the Refund Policy of Youtube TV?
The rules as per the YouTube TV are not so complicated but you cannot easily get your refund back.
Few conditions to make yourself eligible for the refund:-
- If the service you paid for is at fault.
- Not able to access the channel.
- The services provided are not according to the description.
You can opt to cancel and pause the membership of Youtube TV but no refunds are allowed. No charges for cancellation and no refunds if the service is not liked by you.
A refund is possible only if you fall under the above-mentioned conditions. No prorated refunds will be granted if the cancellation is done before the end of the monthly billing cycle.
How do I cancel the Youtube TV membership?
New users can go through the steps to cancel the membership:-
- Firstly, using a web browser, type tv.youtube.com and go to the home page.
- Next, click on Settings, and after that tap the Membership option.
- Now, hit the Pause or Cancel button for canceling the membership, and lastly, Cancel the membership.
How do I get a refund from Youtube TV?
If you want a refund from Google Youtube TV then there are two methods:-
- Requesting a refund by contacting customer service over the phone.
- Fill out the Contact Us via the website.
i) Can I get a refund from Youtube TV by Phone?
You have canceled the membership and now you want a refund. Try calling the customer support team and ask for a refund.
Follow the steps mentioned below:-
- You can get the phone number on the website. Call +1 (844) 545-3222.
- Wait till any executive or chatbot answers the call.
- Once connected you need to make a refund request for the paid subscription.
- Now provide the details of the membership.
- After verifying your details the executive will send an email confirming the refund is processed.
This process might take time to refund your money back to the original payment mode.
ii) Can I request a refund on YouTube TV through a Website?
When the refund request is made, an email will be sent to Youtube TV. No email address is available on the website.
Here are the steps to be followed:-
- First and foremost, visit the help page of YouTube.
- Next, log in to the account with your credentials.
- Now, fill up the form online.
- Then, select the email from the contact options available on the page.
- Submit the refund request form.
- Now, wait for Youtube to respond to you.
The methods will help you to reach customer service and also guide you to fill up the form for a refund. But you need to have patience as this is a lengthy process and there is no fixed time for receiving the refund to your account.
Note: The options here are applicable only if you have a subscription signed up using YouTube TV. But if you use a third-party site to get your Youtube TV refund then Youtube is not responsible for the refunds.
Faq About Youtube TV refund
It is unlikely to get a refund on YouTube TV.
For a refund on YouTube membership, one must directly reach out to them and request a refund.
If one still gets a bill after the proper cancellation of the subscription, one needs to contact YouTube TV and the bank to dispute the charge with YouTube TV.
One can contact YouTube TV at the official YouTube TV Help Centre and find tutorials and tips regarding it.
No, there is no penalty for Cancelling YouTube TV unless there are any outstanding fees or charges which accrued during the subscription period.
On credit cards, usually, it takes 3 to 5 working days for a company to refund the money.
David DeJesus says:
Someone use my email and debit card to get YouTube TV. I noticed my bank account of the charges of $73.26. I need this to be refunded back. I already contacted my bank regarding this issue.
David DeJesus
The email they used was dejeddejesus6@gmail.com