In the U.S, Postmates is used by restaurants for the purpose of delivering meals to its users. It has been growing and has reached more than three thousand cities in America. You can not only order food but also household items, liquor from certain retailers on the app of Postmates. The GPS tracking method is used to deliver the item and as a user, you can track your inventory.
If you have the subscription “Postmates Unlimited ” the company will offer your free delivery and those subscribers who do not subscribe to postmates unlimited have to pay a delivery charge while making payments for the orders.
In some instances, you might not like the food or services or any other reason and decide to cancel the subscription either it may be monthly or yearly. You cancel the subscription and make a refund request.
There might be different reasons that you want to make a refund request for a Postmates order.
- If the item you ordered is delivered wrong.
- If the order delivered missed the items you ordered.
You can seek a refund if you are not satisfied and received the wrong delivery. The customers were charged more for the services it offers and this is a minus point from the side of Postmates.
Many questions might come to your mind like – how to receive your refunds from postmates, does postmates refund canceled orders, a refund for postmates unlimited, etc.
This article will answer your question and assist you to get the refunds.
What is the Refund Policy of Postmates?
Make sure to go through the refund policy before requesting a refund. According to Postmates terms and policies, you cannot get a refund for the canceled orders unless you have received a wrong order. You will receive compensation from the delivery service. In few cases, the replacement of the order is made, or earn credit points can be utilized in the app for further purchase.
How can I ask for a refund request from Postmates?
The delivery services of Postmates are growing day by day with more than five hundred thousand members and working with 1000 eateries. In every delivery service, it is anticipated for blunders to occur but in those cases, refunds are not provided to the customers by the company.
If the customers are overcharged for the services offered by Postmates they should make a refund request.
What are the methods to ask for a Postmates refund?
If the ordered meals are canceled before being processed then you have the eligibility to receive a full refund. But if the order canceled by you is processed then make the request manually.
There are three ways which you can rely on to make the refund request frkm Postmates:-
- PC.
- The Android App.
- The iOS App.
1. Refund request for Postmates through PC:
Customers can ask for a refund from the PC and here are the steps involved:-
- Visit the Postmates website from your PC.
- Tap on the Avatar.
- Proceed to the Deliveries and select the order that you want to refund.
- Next tap on Contact Support.
- After this you will reach the customer support page.
- A representative will assist you. Ask them to refund you and also clearly state the reason for it.
- Once the reason given by you is justified you will allocated the refund.
2. Make a request on Postmates Refund on the Android App:
If you have an app installed on your Smartphone then follow the steps to make a refund request:-
- Install the app from the Play Store.
- Next, tap the app to open it.
- Now, head to the Settings option and click the Delivery tab.
- Next, tap the Contact Support option and select the order which you want the refund.
- Select the reasons from the list provided.
If your reason is not available then click Something Else and write the reason in brief.
3. Ask for a Postmates Refund on iOS:
Here are the steps to ask for a refund request on iOS:-
- iOS users need to install the app from the Apple Store.
- Once installed try to open the app.
- Now tap the icon look like clock and you will be directed to the order history page.
- Next , choose the order you want the refund.
- State the reasons by tapping on Items damaged, missing, or incorrect.
- Select the appropriate reasons or type in the Something Else box.
You can also get to know about refunds of Postmates on Reddit.
How long does it take postmates to refund?
If the order is canceled before the restaurant attains then you will get your refund shortly. If you ask when will I get my refund. There is no time mention in the refund policy for receiving the refund back.
If you want to check the status, we are sorry to inform you that there are no such means to track the refund status. You can cancel the order before the restaurant approves and get your refund in full.